Service & Support
NEDCO equipment is built to run. When you need parts, technical help, or hands-on service, our team in Covington, Georgia is here — direct from the manufacturer.
Direct Support from the Manufacturer
When you call NEDCO, you reach the people who designed and built your machine — not a third-party distributor or a call center. We stock parts for every machine in our current line and maintain service records so we can help you fast.
Whether you need a replacement part, a technical walkthrough, or an on-site service visit, our team handles it directly. That's the advantage of buying American-made equipment from the company that manufactures it.
Contact Our Service Team
Phone
770.484.9969Email
[email protected]Hours
Mon–Fri, 8am–5pm ET
What We Support
Parts & Replacement Components
We stock OEM parts for every machine in our current product line. Call or email with your machine model and we'll get the right part to you quickly.
Call 770.484.9969Technical Support
Our technicians can walk you through troubleshooting, adjustments, and maintenance over the phone or by email — no service ticket required.
Call or email usOn-Site Service
For installations, major repairs, or line setup, we can arrange on-site service visits. Contact us to discuss your needs and schedule availability.
Contact us to scheduleMachine Setup & Training
New to NEDCO equipment? We provide setup guidance and operator training to get your team running at full speed from day one.
Ask us about trainingWarranty Support
All NEDCO machines come with a manufacturer's warranty. If you have a warranty claim or question, contact us directly and we'll resolve it promptly.
Contact usEquipment Upgrades
Running an older NEDCO machine? Ask us about upgrade options, retrofit kits, and compatibility with newer components in our current line.
Ask about upgradesTips for Faster Support
Have your model number ready
Knowing your machine model speeds up every support call. It's on the nameplate on the machine frame.
Describe the symptom, not just the part
Tell us what the machine is doing (or not doing) — our technicians can often diagnose the root cause faster that way.
Regular maintenance extends machine life
Ask us for the recommended maintenance schedule for your model. A few minutes of upkeep prevents most common issues.
Need Help Right Now?
Call us during business hours or send a message and we'll get back to you the same business day.